Dr Panagiotis Stamolampros
Dr Panagiotis Stamolampros
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Publications
Type
Journal article
Date
2020
2019
2018
(2020).
The joint effect of consumer and service providers’ culture on online service evaluations: A response surface analysis
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Tourism Management 78
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(2020).
Evaluating domestic bias on airline passengers’ ratings: The moderating effect of cultural value orientation
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International Journal of Hospitality Management 87, 102466
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(2020).
Harnessing the wisdom of employees from online reviews
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Annals of Tourism Research 80, 102694
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(2019).
Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews
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Tourism Management 75, 130-147
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(2019).
Airline service quality and economic factors: An ARDL approach on US airlines
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Journal of Air Transport Management 77, 24-31
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(2019).
Measuring service quality from unstructured data: A topic modeling application on airline passengers’ online reviews
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Expert Systems with Applications 116, 472-486
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(2018).
Exploring the behavioral drivers of review valence: The direct and indirect effects of multiple psychological distances
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International Journal of Contemporary Hospitality Management 30(10), 3083-3099
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(2018).
Flying to Quality: Cultural Influences on Online Reviews
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Journal of Travel Research 58 (3), 496-511
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(2018).
Employees’ online reviews and equity prices
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Economics Letters 162, 53-55
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